Legal

Terms of Service

Effective Date: October 24, 2026  ·  Last Updated: October 24, 2026  ·  Replaces the version dated October 18, 2026

Updated October 18, 2026: Players under 13 in Canada and the United States can use parent-held team or family profiles with IQ Game and JotDown. Parents confirm and receive an email. Teammate progress sharing is optional and starts off.

1. Acceptance

By creating an account or using Rundown (the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms are a binding contract between you and Rundown Sports ("we," "us," "our"), a sole proprietorship operated by Ben Meachen in British Columbia, Canada.

2. Eligibility

You must be at least 19 years old (age of majority in British Columbia) or 18 years old (in provinces or US states where 18 is the age of majority) to create a coach account. By creating a coach account, you represent that you meet the applicable age of majority, have the legal capacity to enter into this contract, and, if creating an account on behalf of an organization, that you are authorized to bind that organization.

If you are under the age of majority, a parent or legal guardian must agree to these Terms for you. Players under 13 use a parent-held roster or family profile with the confirmation described in Privacy section 5. The email-updates list accepts adult coach or parent contact information only.

3. Account Responsibilities

• You are responsible for all activity under your account.
• Regular Player and Coach accounts use secure email links. Keep your email account and active Rundown sessions secure, and do not share a sign-in link. Pre-created App Review accounts may use a password supplied privately to Apple.
• You must provide accurate information and keep it up to date.
• Notify us immediately at support@rundownsports.app if you suspect unauthorized access.

You may use Rundown's family-play feature to let a connected child choose their own player profile for IQ Game. Their rounds are saved to that player's profile, and you can follow their progress. This does not permit unrelated people to use your account or share your sign-in link. See the Family play and parent connections section of our Privacy Policy.

4. Coach Responsibilities Regarding Players

You must have authority to add each player to your roster and keep the roster accurate. Mark every player under 13 as under 13 and give the team code privately to their parent or legal guardian.

In Canada and the United States, the parent signs in with their own email, takes the child's roster entry using the team code, and confirms they are the child's parent or guardian and give permission for the child's use. Rundown sends a confirmation email to that parent's address. The child uses the parent-held profile without a separate login. The team pass covers the child's seat; buying it does not give parental consent.

Coaches can see roster details and IQ practice results. JotDown is available on parent-held under-13 profiles, but coaches cannot open journal text. Teammate progress sharing starts off and requires the parent's separate choice; a coach cannot turn it on for the parent.

Promptly update or remove a player's record when the player, parent or guardian requests it. If you upload a team logo, you must have permission from its owner, and the image must show no person. We may remove a logo that breaks these rules or is disputed by a rights holder, and will tell you when we do.

5. Acceptable Use

You agree not to:

• Use the Service to harass, threaten, bully, or harm any person, including any player
• Circumvent authentication, access controls, or rate limits
• Reverse-engineer, decompile, or attempt to derive source code
• Use automated means (bots, scrapers) to access the Service except as permitted by our robots.txt
• Upload viruses, malware, or other harmful code
• Use the Service in violation of any law, including Canadian, US, or international sanctions or export-control laws
• Share accounts, sell access, or resell the Service without written permission
• Interfere with other users' enjoyment of the Service

We may suspend or terminate accounts that violate this Section.

6. Purchases and Paid Access

Web season passes

• A Rundown season pass bought on our website is a one-time purchase, not a subscription. What each pass costs and what it includes are listed on the homepage.
• Your country selection sets the starting web currency: CAD for Canada and USD for the United States. You can change it before paying. Check the final amount and currency.
• Team Season Passes can be paid in United States Dollars (USD) or Canadian Dollars (CAD). Choose your currency before continuing to payment. The Team Season Pass is US$199 or C$249. The Founding 50 pass is US$99 or C$129. The amount and currency shown by Stripe before payment are the amount and currency charged. Your card issuer may convert the charge or add its own fee if your card account uses another currency.
• A season pass runs for twelve months, counted from the day the pass is activated. Access to the paid features ends when those twelve months are up.
• Nothing renews on its own. There is no recurring charge, no billing period, and no automatic renewal. We will not charge your payment method again unless you come back and buy another pass yourself.
• Because there is no recurring charge, there is nothing to cancel and no future charge to stop. If you do nothing at the end of a season, the pass simply ends.
• You authorize us and our payment processor, Stripe, to charge your payment method once, for the pass you are buying. We never see or store your card number.
• The free tier and the coach seat cost nothing and need no payment method.
• Taxes. The pass price shown before Stripe is the pass price charged. Any tax we are required to collect is added separately and shown before you pay. Choosing USD or CAD does not change which taxes apply. Taxes are determined by billing location and applicable law.
• Buying a Team Season Pass. The adult coach or authorized team representative buys the team pass. A parent or guardian claims an under-13 child's included seat and gives the guardian confirmation. Team payment does not give parental consent.

Individual annual pass on the web

C$23.99 CAD or US$17.99 USD for 12 months. One player. Pay once. No automatic renewal. Applicable sales tax is added and shown before payment. No Rundown service or processing fee. 14-day money-back guarantee. A parent or guardian completes payment for anyone under 18 and for a player under legal adulthood. A child profile needs separate parental privacy consent. The same player can use the pass on the web and in the iPhone app after signing in.

Sold through Link. Stripe's Link service is the merchant of record for this payment and handles applicable transaction taxes, payment receipts and transaction support. Rundown Sports sells and provides the pass and handles product support.

Apple App Store subscriptions

• Rundown may offer Individual IQ Monthly, Individual IQ Annual and Team IQ Annual subscriptions through Apple's App Store. Individual IQ Monthly and Individual IQ Annual each cover one player. Team IQ Annual covers one team with up to 15 players. Coach access remains free.
• Individual IQ Monthly renews automatically each month, and Individual IQ Annual and Team IQ Annual each year, unless canceled at least 24 hours before the end of the current period.
• The price and currency shown by Apple before purchase are the price and currency charged. Your Apple Account is charged when you confirm the purchase and within 24 hours before each renewal.
• You can manage or cancel an App Store subscription in your Apple Account settings. Deleting Rundown or deleting your Rundown account does not cancel the subscription with Apple.
• Apple processes the payment. Rundown does not receive or store your full card number or Apple Account payment credentials.
• Access follows the subscription state Apple reports to us, including purchase, renewal, expiration, refund, and revocation. Access normally continues through the paid period after cancellation, unless Apple refunds or revokes the transaction.
• Apple's purchase, cancellation, and refund terms govern App Store transactions. Refund requests for an App Store purchase must be made to Apple.

Our Refund Policy is part of these Terms and explains the separate rules for web purchases and App Store purchases.

6a. The Founding 50 Price Lock

The Founding 50 offer is a Team Season Pass at a founding first-year price of US$99 or C$129, open to the first fifty teams that buy one. It closes once fifty teams have bought it.

If you buy a Founding 50 pass, the US$99 and C$129 repurchase prices remain available for the next Team Season Pass you buy and each one after that, for as long as you buy a new pass each year without letting a year lapse. You may choose either currency at checkout. This is a held price, not a subscription. It does not charge you, it does not renew you, and it does not oblige you to buy anything. It is our promise that the price will be there when you want it.

If you let a year lapse, the held price ends and the Team Season Pass price applies from then on.

If we ever end the offer for new buyers before fifty teams have bought it, we will post the closing date on the homepage at least 14 days ahead. Ending it does not affect a price already held for a team that has bought one.

7. Intellectual Property

The Service, including software, design, text, graphics, question content, and all related intellectual property, is owned by us or our licensors and is protected by Canadian, US, and international copyright and trademark law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use features while we make them available to you free of charge or while your applicable pass is active, solely for your own use and, where the feature or pass permits it, your team's use.

You retain ownership of any content you upload (e.g., team names, roster data, a team logo, or journal text you choose to save in your account). You grant us a worldwide, royalty-free licence to host, reproduce, display, and use that content solely to operate the Service for you. JotDown video, image and PDF files remain on your device and are not uploaded to Rundown; this hosting licence does not give Rundown access to those files. Save and share material only when you have the right or permission to do so. A coach packet is a copy you deliberately export and give to someone; Rundown does not send it or give that person access to your account. If you believe a team logo on Rundown infringes your rights, email legal@rundownsports.app with the team name and what you own. We take the logo down while we look into it and tell the head coach who uploaded it.

7a. Swing Lab

This section covers Swing Lab on the website and in iPhone app version 1.5 and later. The current website version remains free and can be used without a Rundown account. In iPhone app version 1.5 and later, Swing Lab requires a signed-in account with eligible Individual or Team access under the existing paid plans. A Coach role alone does not provide that access.

• General feedback. Swing Lab reads a video and can be wrong. It is not professional coaching or medical advice, and does not judge whether you are fit to train. Use your judgment and a coach's. If you have pain, an injury or a health condition, check with a qualified health professional before hitting or doing a drill.
• Practice safely. Bats, balls and drills can cause injuries. Leave room to swing, keep others clear and use suitable equipment. Do only drills the hitter can do safely. A hitter under 13 should use Swing Lab and do its drills with a responsible adult present; we recommend an adult nearby for ages 13 to 18.
• Your video. Ask the player before filming or using their video. For a player under 13, ask their parent or guardian too. Keep other people out of the shot. Rundown receives no video or read, and section 7's content licence does not apply to Swing Lab videos, pictures or local records. Picking a video leaves your Photos original unchanged. This version does not offer a Save video to Photos action. You manage your original, including any iCloud Photos copy, in Photos.
• Local history. In the iPhone app, history starts off under 19; under 13, only a parent or guardian should turn it on. Under Menu, History on this phone, a parent or guardian can turn youth history off to delete that age group's records, or clear Swing Lab history for everyone on the phone. These controls do not delete videos in Photos. Section 4a of our Privacy Policy explains what is kept in the app and on the website. Rundown cannot restore local records once cleared or lost.

Sections 9 (Disclaimers) and 10 (Limitation of Liability) apply. Nothing here limits a right that the law does not allow us to limit.

8. Feedback

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use them without restriction or compensation.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT USE OF THE SERVICE WILL IMPROVE ANY PLAYER'S SKILL, PERFORMANCE, OR GAME OUTCOMES. ATHLETIC DEVELOPMENT DEPENDS ON MANY FACTORS BEYOND THE SERVICE.

Nothing in these Terms limits any consumer-protection rights that cannot be excluded under the BC Business Practices and Consumer Protection Act.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS ($100.00 CAD). These limitations do not apply to liability that cannot be limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Rundown Sports and its owner from any claim, liability, or expense (including reasonable legal fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any law or third-party right, and (d) any dispute between you and a player, parent, or guardian on your roster.

12. Termination

We may suspend or terminate your access at any time for violation of these Terms or for any other reason on reasonable notice. You may terminate by asking us to close your account. A web season pass already bought runs to the end of its twelve months unless you ask us to close the account sooner.

Deleting your Rundown account removes the account and paid access tied to it. It does not cancel an Apple subscription. Cancel the subscription in your Apple Account settings before deleting your Rundown account if you do not want Apple to renew it. Sections 7, 7a, 9, 10, 11, 13, and 14 survive termination.

13. Governing Law and Venue

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Subject to the dispute-resolution clause below, any dispute will be brought exclusively in the courts of competent jurisdiction located in Vancouver, British Columbia.

14. Dispute Resolution

Informal resolution first. Before filing any formal claim, contact us at legal@rundownsports.app and attempt to resolve the dispute informally. We will respond within 30 days.

Option A: BC Courts. If informal resolution fails, you may bring an individual claim in the courts of British Columbia (typically BC Small Claims Court for amounts under $35,000 CAD; BC Supreme Court above that).

Option B: Arbitration, only if you choose it. If you choose it and we agree, a dispute can instead go to binding arbitration administered by the Vancouver International Arbitration Centre under its domestic rules, seated in Vancouver, BC, with one arbitrator. You are never required to arbitrate, and nothing in these Terms stops you from bringing or joining a claim in court, including a class proceeding.

15. BC Consumer Protection

If you are a consumer in British Columbia, nothing in these Terms limits any right you have under the Business Practices and Consumer Protection Act (BC). For web season passes, we show the full price and twelve-month term before payment, and the pass ends without renewal. For App Store subscriptions, Apple shows the price and renewal terms before purchase and provides the controls to manage or cancel the subscription. We honour the Refund Policy as written and do not engage in deceptive acts or practices.

16. Changes to These Terms

We may change these Terms. We will post the updated Terms, update the "Last Updated" date, and, for material changes, notify account holders by email or in-app notice at least 14 days before they take effect. From that date, existing account holders are asked to accept the updated Terms and Privacy Policy at their next sign-in or app open, or within a new flow, and acceptance is recorded with the Terms version and time. For the rest of the term of a pass you already bought, a change never reduces what it includes, never changes its price, end date or seat limit, and never adds a charge to it. A change never ends a Founding 50 held price you already hold.

17. Miscellaneous

• Entire Agreement. These Terms, the Privacy Policy, and any referenced policies are the entire agreement between us.
• Severability. If any provision is held unenforceable, the rest remains in effect.
• No Waiver. Our failure to enforce a right is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
• Notices. We will send notices to the email on file. You may send notices to legal@rundownsports.app.

18. Contact

General: support@rundownsports.app
Legal: legal@rundownsports.app
Mail: Rundown Sports, 1568 Nootka St, Vancouver, BC V5K 3K5, Canada

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